Pereikite į „LiveAgent“ ir pradėkite teikti kokybišką klientų aptarnavimą visais svarbiais kanalais. Gaukite prieigą prie visapusiškos pagalbos tarnybos sistemos su įvairiomis integracijomis ir aptarnavimo 24/7. Pradėkite nemokamą bandomąją versiją šiandien.
Features | Liveagent
Try the best customer support alternative for free! No credit card required.
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Vocalcom
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Ticketing
Contains a management tool that processes and catalogs customer service requests.
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LiveAgent offers ticketing.
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Vocalcom offers ticketing.
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Live Chat
A real-time chat widget that you can place on any website.
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LiveAgent offers Live Chat.
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Vocalcom offers Live Chat.
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Call Center
A call center that can be used to make and receive calls using automatic call distribution.
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LiveAgent offers Call Center.
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Vocalcom offers Call Center.
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Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
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LiveAgent offers Self-Service portal.
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Vocalcom offers self-service portal.
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Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers a Facebook integration.
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Vocalcom offers a Facebook integration.
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Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
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LiveAgent offers a Twitter integration.
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Vocalcom offers a Twitter integration.
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Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers an Instagram integration.
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Vocalcom offers an Instagram integration.
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Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
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LiveAgent offers a Viber integration.
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Vocalcom offers a Viber integration.
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Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
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LiveAgent offers knowledge base.
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Vocalcom doesn't offer knowledge base.
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Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
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LiveAgent offers customer forum.
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Vocalcom doesn't offer customer forum.
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Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
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LiveAgent offers automation and rules.
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Vocalcom offers automation and rules.
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API
A set of functions that allow different applications to work together.
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LiveAgent offers API functions.
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Vocalcom offers API functions.
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Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
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LiveAgent offers IVR features.
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Vocalcom offers IVR features.
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Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
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LiveAgent offers video calls.
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Vocalcom doesn't offer video calls.
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Unlimited History
Tickets don't expire or delete-- you can view them at any time.
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LiveAgent offers unlimited history.
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Vocalcom offers unlimited history.
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Unlimited Websites
You can use the software on an unlimited number of websites.
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LiveAgent offers unlimited websites.
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Vocalcom doesn't offer unlimited websites.
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Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
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LiveAgent offers unlimited chat buttons.
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Vocalcom doesn't offer unlimited chat buttons.
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Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
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LiveAgent offers unlimited tickets/mails.
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Vocalcom offers unlimited tickets/mails.
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Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
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LiveAgent offers unlimited call recording.
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Vocalcom doesn't offer unlimited call recording.
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Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
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LiveAgent offers unlimited 24/7 support.
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Vocalcom doesn't offer unlimited 24/7 support.
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Susipažinkite su mūsų įranga ir sužinokite, kuo ji gali būti naudinga. Gaukite prieigą prie bilietų tvarkymo sistemos, kuri palaiko el. paštą, tiesioginius pokalbius internetu, socialinius tinklus, skambučius arba klientų portalą už teisingą kainą.
Šiuo metu kuriame „Vocalcom“ perkėlimo įskiepį, skirtą „LiveAgent“. Sekite naujienas ir gaukite daugiau informacijos.
Lengvai perkelkite agentus, administratorius, galutinius vartotojus ir klientus.
Perkelkite bilietus, priedus, vartotojų laukus ir bilietų laukus.
Perkelkite visas skyriaus ir bilietų žymas.
Pažvelkite į kai kurias privilegijas, kurias gaunate, kai pereinate į „LiveAgent“
24/7 mūsų darbuotojų aptarnavimas. Esame čia visada, kai jums ko nors prireikia.
Naudingi įrankiai, daugiau nei 175 funkcijos ir daugiau nei 40 integracijų. Mes turime viską, ko jums reikia.
Pasirinkite vieną iš 43 skirtingų vertimų. „LiveAgent“ palaiko ir kalbai pritaikomus valdiklius.
„LiveAgent“ yra daugiausiai apžvalgų turinti ir geriausiai įvertinta SVĮ pagalbos centro programinė įranga 2020 m. Prisijunkite prie tokių kompanijų kaip „Huawei“, „BMW“, „Yamaha“ ir Oksfordo universitetas teikdami pasaulinės klasės aptarnavimą savo klientams.
Populiariausias
Nemokamai perkelkite duomenis iš bet kurio iš toliau išvardytų paslaugų teikėjų. Pereikite šiandien. Mes viskuo pasirūpinsime.
Pereinate iš „Extend“ į „LiveAgent“?
LiveAgent yra klientų aptarnavimo programinė įranga su daugybe funkcijų, siūlanti nemokamą bandymą. Taip pat palaiko daugybę integracijų.
Pereinate iš „Vision“ į „LiveAgent“?
"LiveAgent" yra klientų aptarnavimo programinė įranga su daugybe funkcijų, kurios padeda organizuoti pardavimus ir klientų aptarnavimą, teikiant aukštą klientų pasitenkinimą ir pardavimų padidėjimą. Prisijunkite prie geriausios kokybės aptarnavimo pasaulinėms kompanijoms. (160 characters)
Pereinate iš „Drift“ į „LiveAgent“?
"LiveAgent" yra daugiafunkcinė klientų aptarnavimo programa su daugybe funkcijų, daug kalbų palaikymu ir integracijomis su socialiniais tinklais. Teikiama nemokama bandomoji versija.
Join our community of happy clients and provide excellent customer support with LiveAgent.
Mūsų svetainėje naudojami slapukai. Tęsdami, suteikiate mums leidimą patalpinti slapukus, kaip aprašyta mūsų privatumo ir slapukų politika.
Answer more tickets with our all-in-one help desk software. Try LiveAgent for 30 days with no credit card required.
Hello, I’m Andrej. We’re thrilled to invite you to an exclusive software demo where we’ll showcase our product and how it can transform your customer care. Learn how to achieve your business goals with LiveAgent or feel free to explore the best help desk software by yourself with no fee or credit card requirement.
Andrej Saxon | LiveAgent support team