Atsisveikinkitesu lėta, žemesnės klasės programine įranga

Pereikite į „LiveAgent“ ir perkelkite savo duomenis jau šiandien.

  • ✓ Nėra įdiegimo mokesčio
  • ✓ Klientų aptarnavimas 24/7
  • ✓ Nereikalinga kreditinė kortelė
  • ✓ Galite atsisakyti bet kuriuo metu
Šią paslaugą naudoja
Forbes logo
airbus logo
Nascar logo
LiveAgent migration animation
Migration background

Pereinate iš „Chaport“ į „LiveAgent“?

Perkelkite visus duomenis iš „Chaport“ į „LiveAgent“ ir gaukite prieigą prie puikios daugiakanalės klientų aptarnavimo įrangos už puikią kainą. Jūsų patogumui ji siūlo daugybę funkcijų bei integracijų.

Forbes logo
airbus logo
Nascar logo
USC logo
eSky logo
Slido green logo

„Chaport“ ir „LiveAgent“ palyginimas

Funkcijos Liveagent
Try the best customer support alternative for free! No credit card required.
Chaport
Bilietų sistema
Contains a management tool that processes and catalogs customer service requests.
LiveAgent offers ticketing in Ticket plan for $15/agent/month.
Chaport offers ticketing in plan for $19/agent/month.
Tiesioginis pokalbis internetu
A real-time chat widget that you can place on any website.
LiveAgent offers Live Chat in Ticket+Chat plan for $29/agent/month.
Chaport offers Live Chat in plan for $19/agent/month.
Skambučių centras
A call center that can be used to make and receive calls using automatic call distribution.
LiveAgent offers Call Center
Chaport doesn't offer Call Center.
Savitarna
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
LiveAgent offers Self-Service.
Chaport doesn't offer Self-Service.
Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers a Facebook integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees.
Chaport offers a Facebook integration in plan for $19/agent/month.
Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
LiveAgent offers a Twitter integration.
Chaport doesn't offer a Twitter integration.
Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers an Instagram integration.
Chaport doesn't offer an Instagram integration.
Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
LiveAgent offers a Viber integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees.
Chaport offers a Viber integration in plan for $19/agent/month.
Žinių bazė
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
LiveAgent offers knowledge base.
Chaport doesn't offer knowledge base.
Klientų forumas
An online discussion board for your customers that's located directly within your knowledge base.
LiveAgent offers customer forum.
Chaport doesn't offer customer forum.
Automatika ir taisyklės
Workflows that you can automate to eliminate repetitive tasks.
LiveAgent offers automation and rules.
Chaport doesn't offer automation and rules.
API
A set of functions that allow different applications to work together.
LiveAgent offers API functions in Ticket plan for $15/agent/month.
Chaport offers API functions in plan for around $19/agent/month.
Interaktyvus atsakymas balsu (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
LiveAgent offers IVR features.
Chaport doesn't offer IVR features.
Vaizdo skambučiai
A call that contains video, similar to Skype, Zoom, or Facetime calls.
LiveAgent offers video calls.
Chaport doesn't offer video calls.
Neribota istorija
Tickets don't expire or delete-- you can view them at any time.
LiveAgent offers unlimited history in Ticket plan for $15/agent/month.
Chaport offers unlimited history in plan for $29/agent/month.
Neribotas svetainių skaičius
You can use the software on an unlimited number of websites.
LiveAgent offers unlimited websites in Ticket plan for $15/agent/month.
Chaport offers unlimited websites in plan for $19/agent/month.
Neriboti pokalbių mygtukai
You can place an unlimited number of chat buttons on your websites.
LiveAgent offers unlimited chat buttons in Ticket+Chat plan for $29/agent/month.
Chaport offers unlimited chat buttons in plan for $19/agent/month.
Neribotas bilietų/laiškų kiekis
You can receive an unlimited number of emails and tickets.
LiveAgent offers unlimited tickets/mails in Ticket plan for $15/agent/month.
Chaport offers unlimited tickets/mails in plan for $19/agent/month.
Neribotas skambučių įrašymas
Record every call that’s made or received and playback the recording at any time.
LiveAgent offers unlimited call recording.
Chaport doesn't offer unlimited call recording.
Neribotas aptarnavimas 24/7
Customer support is offered 24/7 without limiting the number of queries you can submit.
LiveAgent offers unlimited 24/7 support.
Chaport doesn't offer unlimited 24/7 support.
Data migration from one solution to another

Perkelkite savo duomenis į „LiveAgent“ jau šiandien

Nuostabi „LiveAgent“ bilietų tvarkymo sistema gali padėti tvarkyti el. laiškus, tiesioginius pokalbius internetu, skambučių centrą, klientų portalą, žinių bazę ir socialinius tinklus – „Facebook“, „Instagram“, „Twitter“ ir „Viber“. Turėkite prieigą prie kiekvieno svarbaus kanalo ir suteikite puikią patirtį.

Norėtumėte perkelti patys?

Praneškite mums, jei jus domina „Chaport“ perkėlimo įskiepis, ir mes pasistengsime, kad jis atsirastų „LiveAgent“.

Migrate data to LiveAgent on your own

Kokius duomenis galite perkelti iš „Chaport“?

Žmones

Lengvai perkelkite agentus, administratorius, galutinius vartotojus ir klientus.

Žymas

Perkelkite visas skyriaus ir bilietų žymas.

Bilietus

Perkelkite bilietus, priedus, vartotojo laukus ir bilietų laukus.

Pasiruošę pereiti iš „Chaport“ į „LiveAgent“?

Peržiūrėkite kai kurias privilegijas, kurias gaunate, kai pereinate prie „LiveAgent“

Customer providing review for service on mobile phone

Išskirtinis klientų aptarnavimas

24/7 mūsų agentų aptarnavimas. Esame čia, kai jums to reikia.

Ultimate omni-channel help desk software experience

Pagrindinė pagalbos centro įranga

Naudingi įrankiai, daugiau nei 175 funkcijos ir daugiau nei 40 integracijų. Mes turime viską, ko jums reikia.

Person collecting papers into the net

Padidinkite santaupas ir investicijų pelningumo rodiklį (ROI)

Gaukite „LiveAgent“ nemokamai visam laikui arba pasirinkite vieną iš trijų mokamų planų.

Woman overflowing with ideas

Pasirinkite kalbą

Pasirinkite vieną iš 43 skirtingų vertimų. „LiveAgent“ taip pat palaiko kalbai pritaikomus valdiklius.

Šiandien perkelkite duomenis iš „Chaport“

„LiveAgent“ yra daugiausiai apžvalgų turinti ir geriausiai įvertinta SVĮ pagalbos centro programinė įranga 2019 m. ir 2020 m. Prisijunkite prie tokių kompanijų kaip „Huawei“, „BMW“, „Yamaha“ ir Oksfordo universitetas teikdami pasaulinės klasės aptarnavimą savo klientams.

$9 mėn.

Small verslas

  • Neribota bilietų istorija
  • 3 el. pašto adresai
  • 3 kontaktinės formos
  • 1 API raktas
$29 mėn.

Medium verslas

  • Visi Mažo plano ypatumai bei
  • 10 el. pašto adresų
  • 3 tiesioginio pokalbio mygtukai
  • Skyrių valdymas
0 $ mėn.

Nemokamai

  • 7 dienos bilietų istorijai
  • 1 el. pašto adresas
  • 1 pokalbio mygtukas
  • 1 kontaktinė forma

Norite pereiti iš kitos tiesioginių pokalbių programinės įrangos?

Nemokamai perkelkite savo duomenis iš bet kurio iš žemiau išvardytų skambučių centro paslaugų teikėjų. Pereikite šiandien. Mes jums padėsime.

AirCall Birdseed Bitrix24 CallHub CallPage Channels Chaport Crisp Customerly Dashly Drift Extend Freshdesk Front Genesys Gist Gmail Gorgias Groove HappyFox HelpShift Helprace HelpScout HelpCrunch HubSpot Service Hub Intercom Jira Kayako Kustomer LeadDesk LiveCall LiveChat LiveHelpNow LivePerson Lucep Novocall Olark osTicket OTRS Outlook PureChat Qonvo Samanage SmartsUpp SolarWinds SpiceWorks SupportBee Tawk TeamSupport Teamwork Desk Verloop Vision Vocalcom Zendesk Zendesk Talk Zoho Desk Zopim
Susiję straipsniai suPerėjimas iš „Chaport“
415713 How To Setup And Create Contacts In LiveAgent

How to setup and create Contacts in LiveAgent

LiveAgent is a versatile customer support software with features like live chat, social helpdesk, and voice helpdesk. It is cloud-based and secure with SSL safety. It also offers various integrations and plugins, and a free trial.

485115 How To Create Contact Groups In LiveAgent

How to create Contact groups in LiveAgent

Learn how to create and manage Contact groups in LiveAgent to easily sort your business Contacts. Follow video or text instructions to set up and use Contact groups effectively.

677682 Custom Roles Available Permissions

Custom roles available permissions

LiveAgent is an integrated customer support software with various features. It offers ticketing system, live chat, social helpdesk, and voice helpdesk. It also provides custom roles for agents with different permissions.

752568 Using Contact Groups To Answer VIP Customers Faster

Using Contact Groups to Answer VIP Customers Faster

Using Contact Groups allows prioritizing VIP customers, creating specialized departments, and triggering rules for faster customer support.

Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!

Apžvalgos

Peržiūrėkite produktų apžvalgas iš pramonės pusės ir išbandykite visus bendravimo kanalus, kol jūsų „LiveAgent“ ruošiama. Susitarkite dėl skambučio ir sužinokite, kaip LiveAgent gali padėti jūsų verslui.

Get better overview about your support service. Track time spent by each agent supporting customers automatically by LiveAgent’s function - Time tracking.

Time tracking

Time tracking in LiveAgent allows for automatic tracking of time spent by agents on customer support tickets. It also provides the option to force agents to manually input time and add notes. The tracking stops if the agent switches to another ticket or browser tab, ensuring accurate time tracking.

Mūsų svetainėje naudojami slapukai. Tęsdami, suteikiate mums leidimą patalpinti slapukus, kaip aprašyta mūsų privatumo ir slapukų politika.

Start Free Trial x