Pagalbinis peradresavimas

Kas yra pagalbinis peradresavimas?

Telekomunikacijų žodyne pagalbinis peradresavimas reiškia, kad skambutis gali būti nukreiliamas kitam vartotojui, galinčiam atsiliepti į skambutį. „LiveAgent“ programoje klientas laukia, kol jo skambutis bus priimtas, atmestas arba tiesiog liks neatsakytas. Tada jis peradresuojamas kitam agentui.

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