Netenkina „ZenDesk Talk“? Ieškote kitokios įrangos savo skambučių centrui?
„LiveAgent“ yra geriausias pagalbos tarnybos sprendimas jūsų verslui. Suteikite aptarnavimą el. paštu, tiesioginiais pokalbiais, socialiniuose tinkluose, žinių bazėje ir skambučių centre už vieną puikią kainą.
Be daugelio kitų funkcijų, „LiveAgent“ taip pat palaiko skambučių centro integraciją. Tai nustatoma greitai ir paprastai!
Daugiau nei 175 funkcijos, dėl kurių jūsų darbo eiga tampa lengvesnė ir malonesnė.
„LiveAgent“ padidina klientų pasitenkinimą ir pagerina konversijų rodiklius.
Funkcijos | Liveagent
Try the best customer support alternative for free! No credit card required.
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Zendesk Talk
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Bilietų sistema
Contains a management tool that processes and catalogs customer service requests.
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LiveAgent offers ticketing in Ticket plan for $15/agent/month.
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Zendesk Talk offers ticketing in plan for $72/agent/month.
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Tiesioginis pokalbis internetu
A real-time chat widget that you can place on any website.
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LiveAgent offers Live Chat in Ticket+Chat plan for $29/agent/month.
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Zendesk Talk offers Live Chat in plan for $72/agent/month.
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Skambučių centras
A call center that can be used to make and receive calls using automatic call distribution.
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LiveAgent offers Call Center in All-inclusive plan for $49/agent/month.
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Zendesk Talk offers Call Center in plan for $72/agent/month.
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Savitarna
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
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LiveAgent offers Self-Service in Ticket plan for $15/agent/month.
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Zendesk Talk offers Self-Service in plan for $121/agent/month.
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Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers a Facebook integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees.
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Zendesk Talk offers a Facebook integration in plan for $72/agent/month.
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Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
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LiveAgent offers a Twitter integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees.
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Zendesk Talk offers a Twitter integration in plan for $72/agent/month.
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Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers an Instagram integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees.
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Zendesk Talk offers an Instagram integration in plan for $72/agent/month.
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Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
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LiveAgent offers a Viber integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees.
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Zendesk Talk offers a Viber integration in plan for $72/agent/month.
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Žinių bazė
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
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LiveAgent offers knowledge base in Ticket plan for $15/agent/month.
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Zendesk Talk offers knowledge base in plan for $121/agent/month.
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Klientų forumas
An online discussion board for your customers that's located directly within your knowledge base.
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LiveAgent offers customer forum in Ticket plan for $15/agent/month.
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Zendesk Talk offers customer forum in plan for $152/agent/month.
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Automatika ir taisyklės
Workflows that you can automate to eliminate repetitive tasks.
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LiveAgent offers automation and rules in Ticket plan for $15/agent/month.
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Zendesk Talk offers automation and rules in plan for $72/agent/month.
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API
A set of functions that allow different applications to work together.
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LiveAgent offers API functions in Ticket plan for $15/agent/month.
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Zendesk Talk offers API functions in plan for $72/agent/month.
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Interaktyvus atsakymas balsu (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
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LiveAgent offers IVR features in All-inclusive plan for $49/agent/month.
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Zendesk Talk offers IVR features in plan for $152/agent/month.
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Vaizdo skambučiai
A call that contains video, similar to Skype, Zoom, or Facetime calls.
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LiveAgent offers video calls.
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Zendesk Talk doesn't offer video calls.
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Neribota istorija
Tickets don't expire or delete-- you can view them at any time.
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LiveAgent offers unlimited history in Ticket plan for $15/agent/month.
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Zendesk Talk offers unlimited history in plan for $72/agent/month.
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Neribotas svetainių skaičius
You can use the software on an unlimited number of websites.
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LiveAgent offers unlimited websites in Ticket plan for $15/agent/month.
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Zendesk Talk offers unlimited websites in plan for $72/agent/month.
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Neriboti pokalbių mygtukai
You can place an unlimited number of chat buttons on your websites.
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LiveAgent offers unlimited chat buttons in Ticket+Chat plan for $29/agent/month.
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Zendesk Talk offers unlimited chat buttons in plan for $72/agent/month.
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Neribotas bilietų/laiškų kiekis
You can receive an unlimited number of emails and tickets.
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LiveAgent offers unlimited tickets/mails in Ticket plan for $15/agent/month.
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Zendesk Talk offers unlimited tickets/mails in plan for $72/agent/month.
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Neribotas skambučių įrašymas
Record every call that’s made or received and playback the recording at any time.
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LiveAgent offers unlimited call recording in All-inclusive plan for $49/agent/month.
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Zendesk Talk offers unlimited call recording in plan for $72/agent/month.
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Neribotas aptarnavimas 24/7
Customer support is offered 24/7 without limiting the number of queries you can submit.
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LiveAgent offers unlimited 24/7 support in Ticket plan for $15/agent/month.
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Zendesk Talk offers unlimited 24/7 support as Ad-on.
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Jei ieškote patikimos ir pigesnės dabartinės programinės įrangos alternatyvos, jūsų paieška baigta.
„LiveAgent“ yra viena daugiausiai apžvalgų turinčių klientų aptarnavimo įrangų. Jos kaina yra teisinga, tačiau galima naudotis daugybe galingų įrankių. „LiveAgent“ turi daugiau nei 175 funkcijas ir daugiau nei 40 integracijų, kurios palengvins jūsų darbo eigą ir leis jums geriau aptarnauti klientus.
Neatsisakykite skambučių centro. „LiveAgent“ leidžia greitai ir be vargo jį nustatyti. Po sąrankos galite teikti aptarnavimą per naršyklę, telefonu arba bet kurią kitą pasirinktą įrangą.
Nereikia trečiųjų šalių teikėjų, „LiveAgent“ pasirūpins viskuo už jus. Viskas, ką jums reikia padaryti, tai prisijungti ir gerai atlikti savo darbą.
Suteikdami savo verslui tai, ko reikia, kad užtikrintumėte geriausią klientų aptarnavimą, nebūtinai turite viršyti savo biudžetą. „LiveAgent“ planai turi daugybę naudingų įrankių, funkcijų ir integracijų už teisingą kainą.
Neverta permokėti už programinę įrangą, kurią galite įsigyti pigiau. Peržiūrėkite mūsų planų kainas ir sužinokite daugiau.
„LiveAgent“ yra daugiausiai apžvalgų turinti ir geriausiai įvertinta SVĮ pagalbos centro programinė įranga 2020 m. Būkite arčiau savo klientų ir padėkite jiems greičiau naudodami „LiveAgent“.
Norite sužinoti, kaip mes atrodome palyginus su kita populiaria pagalbos centro įranga? Peržiūrėkite mūsų palyginimo puslapius ir atraskite viską, ką galime pasiūlyti.
Ieškote „HelpCrunch“ alternatyvos?
"LiveAgent" - klientų aptarnavimo programinė įranga, su daugiau nei 175 funkcijomis ir puikia kaina, suteikia visas paslaugas klientams.
Ieškote „Extend“ alternatyvos?
Įmonė LiveAgent siūlo klientams aptarnavimo programinę įrangą, VoIP telefono sistemas ir skundų valdymo sistemą. Pradėkite nemokamą bandymą.
Join our community of happy clients and provide excellent customer support with LiveAgent.
Mūsų svetainėje naudojami slapukai. Tęsdami, suteikiate mums leidimą patalpinti slapukus, kaip aprašyta mūsų privatumo ir slapukų politika.
Answer more tickets with our all-in-one help desk software. Try LiveAgent for 30 days with no credit card required.
Hello, I’m Andrej. We’re thrilled to invite you to an exclusive software demo where we’ll showcase our product and how it can transform your customer care. Learn how to achieve your business goals with LiveAgent or feel free to explore the best help desk software by yourself with no fee or credit card requirement.
Andrej Saxon | LiveAgent support team