Sužinokite, kodėl „LiveAgent“ yra geriausia „LeadDesk“ alternatyva rinkoje.
Ar ieškote kitokio pagalbos centro sprendimo? „LiveAgent“ yra puiki programinė įranga, turinti daugybę įrankių ir funkcijų, padedančių teikti geresnę pagalbą klientams.
„LiveAgent“ yra daugiausiai apžvalgų turinti ir geriausiai įvertinta SVĮ pagalbos centro programinė įranga 2020 m. Būkite arčiau savo klientų ir greičiau padėkite jiems naudodami „LiveAgent“.
Be daugelio kitų funkcijų, „LiveAgent“ taip pat palaiko skambučių centro integraciją. Tai nustatoma greitai ir lengvai!
Daugiau nei 175 ir daugiau funkcijų, kad jūsų darbas būtų lengvesnis ir malonesnis.
„LiveAgent“ suteikia daug už priimtiną kainą. Pasirinkite vieną iš mūsų trijų mokėjimo planų arba pasirinkite atskiras funkcijas, kad jas pritaikytumėte savo pagalbos centre.
Features | Liveagent
Try the best customer support alternative for free! No credit card required.
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LeadDesk
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Ticketing
Contains a management tool that processes and catalogs customer service requests.
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LiveAgent offers ticketing in Ticket plan for $15/agent/month.
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LeadDesk offers ticketing in plan for $108/agent/month.
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Live Chat
A real-time chat widget that you can place on any website.
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LiveAgent offers Live Chat in Ticket+Chat plan for $29/agent/month.
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LeadDesk offers Live Chat in plan for $108/agent/month.
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Call Center
A call center that can be used to make and receive calls using automatic call distribution.
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LiveAgent offers Call Center in All-inclusive plan for $49/agent/month.
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LeadDesk offers Call Center in plan for $108/agent/month.
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Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
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LiveAgent offers Self-Service portal.
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LeadDesk doesn't offer Self-Service portal.
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Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers a Facebook integration.
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LeadDesk doesn't offer a Facebook integration.
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Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
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LiveAgent offers a Twitter integration.
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LeadDesk doesn't offer a Twitter integration.
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Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers an Instagram integration.
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LeadDesk doesn't offer an Instagram integration.
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Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
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LiveAgent offers a Viber integration.
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LeadDesk doesn't offer a Viber integration.
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Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
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LiveAgent offers knowledge base.
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LeadDesk doesn't offer knowledge base.
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Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
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LiveAgent offers customer forum.
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LeadDesk doesn't offer customer forum.
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Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
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LiveAgent offers automation and rules.
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LeadDesk doesn't offer automation and rules.
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API
A set of functions that allow different applications to work together.
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LiveAgent offers API functions in Ticket plan for $15/agent/month.
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LeadDesk offers API functions in plan for $157/month.
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Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
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LiveAgent offers IVR features in All-inclusive plan for $49/agent/month.
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LeadDesk offers IVR features in plan for $108/agent/month.
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Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
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LiveAgent offers video calls.
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LeadDesk doesn't offer video calls.
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Unlimited History
Tickets don't expire or delete-- you can view them at any time.
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LiveAgent offers unlimited history.
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LeadDesk doesn't offer unlimited history.
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Unlimited Websites
You can use the software on an unlimited number of websites.
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LiveAgent offers unlimited websites.
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LeadDesk doesn't offer unlimited websites.
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Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
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LiveAgent offers unlimited chat buttons.
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LeadDesk doesn't offer unlimited chat buttons.
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Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
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LiveAgent offers unlimited tickets/mails.
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LeadDesk doesn't offer unlimited tickets/mails.
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Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
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LiveAgent offers unlimited call recording in All-inclusive plan for $49/agent/month.
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LeadDesk offers unlimited call recording in plan for $108/agent/month.
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Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
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LiveAgent offers unlimited 24/7 support in Ticket plan for $15/agent/month.
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LeadDesk offers unlimited 24/7 support in plan for $108/agent/month.
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Suteikite savo klientams ne tik aptarnavimą telefonu. Naudodamiesi „LiveAgent“, galite teikti aptarnavimą el. paštu, tiesioginiame pokalbyje, žinių bazėje, skambučių centre ar socialiniuose tinkluose, pvz., „Instagram“ ar „Twitter“.
Suteikite savo klientams įvairių bendravimo galimybių.
Tiesioginis pokalbis internetu yra būtina priemonė teikiant klientų aptarnavimą. Lengvai paverskite savo svetainės lankytojus į mokančius klientus naudodamiesi tiesioginiu pokalbių valdikliu savo svetainėje.
„LiveAgent“ turi greičiausius tiesioginius pokalbius rinkoje ir pokalbio rodymo greitis yra 2,5 sekundės. Atsakykite žaibiškai ir neverskite klientų laukti.
Perėjimas į „LiveAgent“ nereiškia, kad turite atsisakyti aptarnavimo teikimo telefonu. Skambučių centrą lengva nustatyti ir tai iš tiesų užtrunka kelias minutes. Galite skambinti naudodamiesi naršykle, telefonu ar kita pasirinkta įranga.
„LiveAgent“ rūpinasi viskuo už jus, todėl nereikia trečiųjų šalių paslaugų teikėjų.
Norėdami gauti daugiau, neturite mokėti daugiau. „LiveAgent“ siūlo jums tris mokamus planus, kuriuose yra geriausi įrankiai ir funkcijos klientų aptarnavimo teikimui.
Jei norite, visada galite nusipirkti atskirų funkcijų, kad pridėtumėte ką nors papildomo prie savo plano nepermokėdami. Norėdami sužinoti daugiau, spustelėkite žemiau esančią nuorodą.
Norite sužinoti, kaip mes vertiname kitus populiarius pagalbos centro sprendimus? Peržiūrėkite mūsų palyginimo puslapius ir atraskite viską, ką galime pasiūlyti.
Ieškote „HelpCrunch“ alternatyvos?
"LiveAgent" - klientų aptarnavimo programinė įranga, su daugiau nei 175 funkcijomis ir puikia kaina, suteikia visas paslaugas klientams.
Ieškote „Extend“ alternatyvos?
Įmonė LiveAgent siūlo klientams aptarnavimo programinę įrangą, VoIP telefono sistemas ir skundų valdymo sistemą. Pradėkite nemokamą bandymą.
Join our community of happy clients and provide excellent customer support with LiveAgent.
Mūsų svetainėje naudojami slapukai. Tęsdami, suteikiate mums leidimą patalpinti slapukus, kaip aprašyta mūsų privatumo ir slapukų politika.
Answer more tickets with our all-in-one help desk software. Try LiveAgent for 30 days with no credit card required.
Hello, I’m Andrej. We’re thrilled to invite you to an exclusive software demo where we’ll showcase our product and how it can transform your customer care. Learn how to achieve your business goals with LiveAgent or feel free to explore the best help desk software by yourself with no fee or credit card requirement.
Andrej Saxon | LiveAgent support team