Išbandyti

Language switcher

–Hidden comment

Use attributes in format region_from and region_to= to change the languages showing in language switcher.
Available regions are:
europe_from europe_to
asia_from asia_to
mideast_from mideast_to
america_from america_to

Example:
europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.

Atsisveikinkitesu lėta, žemesnės klasės programine įranga

Pereikite į „LiveAgent“ ir mes nemokamai perkelsime jūsų duomenis iš „Zendesk Talk“.

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Pereinate iš „Zendesk“ į „LiveAgent“?

Lengvai pereikite iš „Zendesk“ į „LiveAgent“. Mūsų aptarnaujanti komanda yra pasirengusi jums padėti viskuo, ko jums reikia, ir mes nemokamai perkelsime jūsų duomenis!

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„Zendesk Talk“ ir „LiveAgent“ palyginimas

Funkcijos Liveagent Zendesk Talk
Bilietų sistema
Contains a management tool that processes and catalogs customer service requests.
LiveAgent offers ticketing in Ticket plan for $15/agent/month.
Zendesk Talk offers ticketing in plan for $72/agent/month.
Tiesioginis pokalbis internetu
A real-time chat widget that you can place on any website.
LiveAgent offers Live Chat in Ticket+Chat plan for $29/agent/month.
Zendesk Talk offers Live Chat in plan for $72/agent/month.
Skambučių centras
A call center that can be used to make and receive calls using automatic call distribution.
LiveAgent offers Call Center in All-inclusive plan for $39/agent/month.
Zendesk Talk offers Call Center in plan for $72/agent/month.
Savitarna
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
LiveAgent offers Self-Service in Ticket plan for $15/agent/month.
Zendesk Talk offers Self-Service in plan for $121/agent/month.
Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers a Facebook integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees.
Zendesk Talk offers a Facebook integration in plan for $72/agent/month.
Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
LiveAgent offers a Twitter integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees.
Zendesk Talk offers a Twitter integration in plan for $72/agent/month.
Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers an Instagram integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees.
Zendesk Talk offers an Instagram integration in plan for $72/agent/month.
Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
LiveAgent offers a Viber integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees.
Zendesk Talk offers a Viber integration in plan for $72/agent/month.
Žinių bazė
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
LiveAgent offers knowledge base in Ticket plan for $15/agent/month.
Zendesk Talk offers knowledge base in plan for $121/agent/month.
Klientų forumas
An online discussion board for your customers that's located directly within your knowledge base.
LiveAgent offers customer forum in Ticket plan for $15/agent/month.
Zendesk Talk offers customer forum in plan for $152/agent/month.
Automatika ir taisyklės
Workflows that you can automate to eliminate repetitive tasks.
LiveAgent offers automation and rules in Ticket plan for $15/agent/month.
Zendesk Talk offers automation and rules in plan for $72/agent/month.
API
A set of functions that allow different applications to work together.
LiveAgent offers API functions in Ticket plan for $15/agent/month.
Zendesk Talk offers API functions in plan for $72/agent/month.
Interaktyvus atsakymas balsu (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
LiveAgent offers IVR features in All-inclusive plan for $39/agent/month.
Zendesk Talk offers IVR features in plan for $152/agent/month.
Vaizdo skambučiai
A call that contains video, similar to Skype, Zoom, or Facetime calls.
LiveAgent offers video calls.
Zendesk Talk doesn't offer video calls.
Neribota istorija
Tickets don't expire or delete-- you can view them at any time.
LiveAgent offers unlimited history in Ticket plan for $15/agent/month.
Zendesk Talk offers unlimited history in plan for $72/agent/month.
Neribotas svetainių skaičius
You can use the software on an unlimited number of websites.
LiveAgent offers unlimited websites in Ticket plan for $15/agent/month.
Zendesk Talk offers unlimited websites in plan for $72/agent/month.
Neriboti pokalbių mygtukai
You can place an unlimited number of chat buttons on your websites.
LiveAgent offers unlimited chat buttons in Ticket+Chat plan for $29/agent/month.
Zendesk Talk offers unlimited chat buttons in plan for $72/agent/month.
Neribotas bilietų/laiškų kiekis
You can receive an unlimited number of emails and tickets.
LiveAgent offers unlimited tickets/mails in Ticket plan for $15/agent/month.
Zendesk Talk offers unlimited tickets/mails in plan for $72/agent/month.
Neribotas skambučių įrašymas
Record every call that’s made or received and playback the recording at any time.
LiveAgent offers unlimited call recording in All-inclusive plan for $39/agent/month.
Zendesk Talk offers unlimited call recording in plan for $72/agent/month.
Neribotas aptarnavimas 24/7
Customer support is offered 24/7 without limiting the number of queries you can submit.
LiveAgent offers unlimited 24/7 support in Ticket plan for $15/agent/month.
Zendesk Talk offers unlimited 24/7 support as Ad-on.
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Nemokamas duomenų perkėlimas

Mūsų klientų apatarnavimo komandos nariai yra pasirengę jums padėti viskuo, ko jums reikia, todėl nedvejodami susisiekite su mumis! Kol perkeliame jūsų duomenis, galite padaryti pertrauką ir palaukti, kol galėsite naudotis savo naująja „LiveAgent“ paskyra ir geriausiai aptarnauti savo klientus.

Norėtumėte perkelti patys?

Mes siūlome „Zendesk“ perkėlimo įskiepį. Norėdami gauti daugiau informacijos, spustelėkite čia!

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Kokius duomenis galiu perkelti iš „Zendesk Talk“?

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Žmones

Lengvai perkelkite agentus, administratorius, galutinius vartotojus ir klientus.

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Bilietus

Perkelkite bilietus, priedus, naudotojo laukus ir bilietų laukus.

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Žymas

Perkelkite visas skyriaus ir bilietų žymas.

Pasiruošę pereiti iš „Zendesk Talk“ į „LiveAgent“?

Pažvelkite į kai kurias privilegijas, kurias gaunate, kai pereinate į „LiveAgent“

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Išskirtinis klientų aptarnavimas

Mūsų agentai yra pasirengę jums padėti dėl bet kokių problemų 24/7.

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Pagrindinis pagalbos centro sprendimas

Naudingi įrankiai, daugiau nei 175 funkcijos ir daugiau nei 40 integracijų. Mes turime viską, ko jums reikia.

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Pasirinkite savo kalbą

Pasirinkite vieną iš 43 skirtingų vertimų. „LiveAgent“ taip pat palaiko kalbai pritaikomus valdiklius.

Šiandien perkelkite savo duomenis iš „Zendesk Talk“

„LiveAgent“ yra daugiausiai apžvalgų turinti ir geriausiai įvertinta SVĮ pagalbos centro programinė įranga 2020 m. Prisijunkite prie tokių kompanijų kaip „Huawei“, „BMW“, „Yamaha“ ir Oksfordo universitetas teikdami pasaulinės klasės aptarnavimą savo klientams.

Ticket

Ticket

For small businesses and professional marketers

$15/mo
Ticket

Ticket+Chat

For medium-sized businesses and professional agencies

$29/mo

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Kaip galite pereiti iš „Zendesk Talk“ į „Liveagent“?

Jei norite pereiti iš „Zendesk Talk“ į „Liveagent“, kreipkitės pagalbos į mūsų klientų aptarnavimo tarnybą arba naudokite nemokamą „Liveagent“ perkėlimo įskiepį.

Kokius duomenis galite perkelti iš „Zendesk Talk“ į „Liveagent“?

Galite perkelti tokius duomenis kaip kontaktinė informacija, administratoriai, agentai, skyriai, žymos, vartotojų laukai, priedai ir kt.

Mūsų svetainėje naudojami slapukai. Tęsdami, suteikiate mums leidimą patalpinti slapukus, kaip aprašyta mūsų privatumo ir slapukų politika.

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