Pereikite į „LiveAgent“ ir perkelkite savo duomenis iš „Qonvo“ jau šiandien.
Pereikite į „LiveAgent“ ir gaukite prieigą prie visapusiškos pagalbos centro programinės įrangos, kuri palaiko visus svarbius klientų komunikacijos kanalus. Taip pat siūlome įvairių funkcijų bei integracijų, taip pat aptarnavimą kiekvienam klientui 24/7.
Funkcijos | Liveagent
Try the best customer support alternative for free! No credit card required.
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Qonvo
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Bilietų sistema
Contains a management tool that processes and catalogs customer service requests.
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LiveAgent offers ticketing.
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Qonvo doesn't offer ticketing.
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Tiesioginis pokalbis internetu
A real-time chat widget that you can place on any website.
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LiveAgent offers Live Chat.
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Qonvo doesn't offer Live Chat.
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Skambučių centras
A call center that can be used to make and receive calls using automatic call distribution.
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LiveAgent offers Call Center.
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Qonvo doesn't offer Call Center.
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Savitarna
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
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LiveAgent offers Self-Service portal.
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Qonvo doesn't offer Self-Service portal.
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Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers a Facebook integration.
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Qonvo doesn't offer a Facebook integration.
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Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
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LiveAgent offers a Twitter integration.
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Qonvo doesn't offer a Twitter integration.
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Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers an Instagram integration.
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Qonvo doesn't offer an Instagram integration.
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Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
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LiveAgent offers a Viber integration.
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Qonvo doesn't offer a Viber integration.
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Žinių bazė
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
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LiveAgent offers knowledge base.
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Qonvo doesn't offer knowledge base.
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Klientų forumas
An online discussion board for your customers that's located directly within your knowledge base.
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LiveAgent offers customer forum.
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Qonvo doesn't offer customer forum.
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Automatika ir taisyklės
Workflows that you can automate to eliminate repetitive tasks.
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LiveAgent offers automation and rules in Ticket plan for $15/agent/month.
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Qonvo offers automation and rules in plan for $459/month.
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API
A set of functions that allow different applications to work together.
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LiveAgent offers API functions in Ticket plan for $15/agent/month.
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Qonvo offers API functions in plan for $459/month.
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Interaktyvus atsakiklis (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
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LiveAgent offers IVR features.
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Qonvo doesn't offer IVR features.
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Vaizdo skambučiai
A call that contains video, similar to Skype, Zoom, or Facetime calls.
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LiveAgent offers video calls.
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Qonvo doesn't offer video calls.
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Neribota istorija
Tickets don't expire or delete-- you can view them at any time.
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LiveAgent offers unlimited history in Ticket plan for $15/agent/month.
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Qonvo offers unlimited history in plan for $49/month.
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Neribotas svetainių skaičius
You can use the software on an unlimited number of websites.
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LiveAgent offers unlimited websites.
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Qonvo doesn't offer unlimited websites.
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Neriboti pokalbių mygtukai
You can place an unlimited number of chat buttons on your websites.
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LiveAgent offers unlimited chat buttons.
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Qonvo doesn't offer unlimited chat buttons.
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Neribotas bilietų/laiškų kiekis
You can receive an unlimited number of emails and tickets.
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LiveAgent offers unlimited tickets/mails.
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Qonvo doesn't offer unlimited tickets/mails.
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Neribotas skambučių įrašymas
Record every call that’s made or received and playback the recording at any time.
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LiveAgent offers unlimited call recording.
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Qonvo doesn't offer unlimited call recording.
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Neribotas aptarnavimas 24/7
Customer support is offered 24/7 without limiting the number of queries you can submit.
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LiveAgent offers unlimited 24/7 support in Ticket plan for $15/agent/month.
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Qonvo offers unlimited 24/7 support in plan for $459/month.
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Surinkite viską, ko jums reikia, ir perkelkite į „LiveAgent“. Mūsų bilietų tvarkymo sistema palaiko el. paštą, itin greitą pokalbių valdiklį, skambučių centrą, socialinius tinklus ir klientų portalą su žinių baze. Gaukite įrangą, kuri palaiko visus svarbius kanalus, ir iš karto padidinkite klientų pasitenkinimą.
Šiuo metu dirbame prie „Qonvo“ perkėlimo įskiepio, skirto „LiveAgent“. Sekite naujienas ir gaukite daugiau informacijos.
Lengvai perkelkite agentus, administratorius, galutinius vartotojus ir klientus.
Perkelkite bilietus, priedus, vartotojo laukus ir bilietų laukus.
Perkelkite visas savo skyriaus ir bilietų žymas.
Pažvelkite į kai kurias privilegijas, kurias gaunate, kai pereinate į „LiveAgent“
24/7 mūsų darbuotojų pagalba. Esame čia visada, kai jums to reikia.
Naudingi įrankiai, daugiau nei 175 funkcijos ir daugiau nei 40 integracijų. Mes turime viską, ko jums reikia.
Pasirinkite vieną iš 43 skirtingų vertimų. „LiveAgent“ palaiko ir kalbai pritaikomus valdiklius.
„LiveAgent“ yra daugiausiai apžvalgų turinti ir geriausiai įvertinta SVĮ pagalbos centro programinė įranga 2020 m. Prisijunkite prie tokių kompanijų kaip „Huawei“, „BMW“, „Yamaha“ ir Oksfordo universitetas teikdami pasaulinės klasės aptarnavimą savo klientams.
Populiariausias
Nemokamai perkelkite savo duomenis iš bet kurio iš žemiau esančių tiesioginių internetinių pokalbių teikėjų. Priimkite sprendimą šiandien. Mes jums padėsime.
How to setup and create Contacts in LiveAgent
LiveAgent is a versatile customer support software with features like live chat, social helpdesk, and voice helpdesk. It is cloud-based and secure with SSL safety. It also offers various integrations and plugins, and a free trial.
Using Contact Groups to Answer VIP Customers Faster
Using Contact Groups allows prioritizing VIP customers, creating specialized departments, and triggering rules for faster customer support.
How to create Contact groups in LiveAgent
Learn how to create and manage Contact groups in LiveAgent to easily sort your business Contacts. Follow video or text instructions to set up and use Contact groups effectively.
Custom roles available permissions
LiveAgent is an integrated customer support software with various features. It offers ticketing system, live chat, social helpdesk, and voice helpdesk. It also provides custom roles for agents with different permissions.
Join our community of happy clients and provide excellent customer support with LiveAgent.
Mūsų svetainėje naudojami slapukai. Tęsdami, suteikiate mums leidimą patalpinti slapukus, kaip aprašyta mūsų privatumo ir slapukų politika.
Answer more tickets with our all-in-one help desk software. Try LiveAgent for 30 days with no credit card required.
Hello, I’m Andrej. We’re thrilled to invite you to an exclusive software demo where we’ll showcase our product and how it can transform your customer care. Learn how to achieve your business goals with LiveAgent or feel free to explore the best help desk software by yourself with no fee or credit card requirement.
Andrej Saxon | LiveAgent support team